Conduct in home assessments including an evaluation of past medical history, review of systems, medication reconciliation, vital signs, and comprehensive physical exam Perform evidence based practice screenings including point of care testing (as appropriate) Identify diagnoses to be used in care management and active medical management in the furtherance of treatment For

Assesses and evaluates patient care needs. Suggests solutions to patient care problems & complaints Identifies & recommends solutions to departmental problems Assists in assessing departmental function and productivity & recommends changes as necessary Assesses patient/family learning needs and coordinates and carries out teaching plan You'll be rewarded and recognized fo

Greets patients as they arrive and manages 20 minute wait time Assists patient with intake processes including copying required documents Collects co payments, co insurance and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Processes walk in patients and visitors Answers phones and schedules appointments Manages medica

Conduct telephonic member needs assessments according to state and national guidelines, policies, procedures, and protocols Interact with patients via telephone; Schedule appointments, Follow up calls to assess understanding of services, answer questions and ascertain that additional procedures have been completed Provides care coordination/case management through physici

Provide exceptional service to all customers Greet patients and check patients in and out. Ensure demographics including insurance information are correct in IDX and updated as necessary Collect appropriate co pays and adhere to all cash handling policies Schedule appointments as necessary, verifying correct visit type and primary care provider Manage waiting room cleanli

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, c

Assist Managers and Supervisors with escalated issues Assist in development of training materials; acts as Subject Matter Expert Fields questions and serves as a resource for Clinicians and non clinicians Reviews and updates job aids to maximize quality and productivity Trend, analyze and improve processes and suggests improvements Participate in quality improvement initi

Reach out to patients over the phone to schedule them for PSU health events to provide annual screenings of quality measures Collect and verify demographic information, insurance eligibility including plan co insurance, language and ethnicity preference for future contact Conduct timely notification and reminder calls for upcoming appointments to include location of event

Conduct comprehensive assessments Manage members through an acute medical situation or an exacerbation of a chronic condition, including testing, diagnostics, interventions Manage members during a short term sub acute rehabilitation episode Ensure accurate and complete documentation, including ICD 10 conditions Communicate and collaborate with the interdisciplinary care t

Conduct comprehensive assessments Manage members through an acute medical situation or an exacerbation of a chronic condition, including testing, diagnostics, interventions Manage members during a short term sub acute rehabilitation episode Ensure accurate and complete documentation, including ICD 10 conditions Communicate and collaborate with the interdisciplinary care t

Demonstrates a high level of performance in the Patient Access Center employee role and effectively establish, prioritize, and balance the various duties of both the lead and employee roles Provide first level support to the Patient Access team A technical professional who assists with the development and tracking of department metrics and will provide reports and updates

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, c

Prepare and maintain supplies and equipment for treatments Provide patient education and answer questions related to specialty procedures and diagnoses Perform nurse triage related to the specialty Maintain the patient file, records and other information comprehensively Incorporate nursing theory to deliver patient care Perform selected nursing and administrative duties P

Visit Medicaid members in their homes and/or nursing homes or other settings Provide a complete continuum of quality care through close communication with members via in person or on phone interaction Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels Assist members with the transition fro

Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Com