At a Glance $20.00 per hour (Onsite Position) Full time entry level to mid level customer service role troubleshooting and resolving customer technology and service issues, including repair, billing, and accounts. Profile A tech savvy problem solver who can multitask to repair a variety of services and equipment. SMB Tech Support Representatives use patience and effective

The Analyst, Advanced Meter Infrastructure (AMI) Meter and Field Deployment is a key member of the overall NY AMI program team that manages all aspects of deployment in support of a smarter, stronger, cleaner energy future for our customers in NY. We are seeking an experienced analyst to help plan, coordinate, monitor and analyze the performance of electric and gas custom

First level support for telecom and network incidents First level support for PC software, hardware, and mobile devices User Account Administration Mobile Application Support Prioritize and resolve requests received via telephone, email, and Help Desk Ticket System Log all requests through the Help Desk Ticket System Remote User Assistance Learn and follow help desk proce

Help Desk Manager Job Locations US VA Roslyn ID 2024 8249 Category Other Type Regular Full Time Overview The Help Desk Manager (ISSM) is responsible for daily supervision and direction to staff who are responsible for phone, remote, and in person support to users in the areas of e mail, directories, computer operating systems, desktop applications for all types of compute

Collaborate with other business partners, peers and QA team to validate business requirements and development of customized solution for the business. Develop custom HTML, Java, APEX, Visualforce, Lightning Web Component, or other application code based solution in accordance to business requirements. Adhere to application best practices, maintain code documentation, draf

Manage inbound and outbound calls, emails, and voicemails from customers. Provide technical assistance and guidance to customers on how to use our web based solution. Opening trouble tickets, assisting customers and resolving problems in a professional and timely manner and escalate to other team members as needed. Document, track, monitor and follow up on problems/inquir

Perform help desk functions with excellent customer service skills (both over the phone and email) Demonstrate effective and efficient troubleshooting and problem solving skills Effectively convey information and ideas in all directions Document system problems and resolutions using Service Now Assist with testing of production implementations, working closely with your t

Hexagon US Federal is seeking an experienced Senior Network Engineer with a cyber security background. Working as part of the overall IT team, appointee will be responsible for supporting and maintaining the IT infrastructure with special attention towards information security and networking along with some general IT support. The position requires in depth knowledge of n

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal management technologies that improve the efficiency and performance of vehicles with both conventional and alternative energy powertrains. Serving three primary markets passenger vehicle, commercial truck, and off highway equipment Dana provides the world's original equipment manufa

include the following. Other duties may be assigned Research and resolve complex situations, providing detailed explanations or descriptions of transactions. Support consumer and community banking account opening and daily account maintenance requests in accordance with Bank policy, procedures and industry regulations. Analyze and interpret policies and procedures for the

Client Support Specialist, Vendor Retrieval Requisition ID 2024 36280 # of Openings 1 Category (Portal Searching) Operations Position Type (Portal Searching) Employee Full Time Equal Pay Act Minimum Range $20.00 $25.00 per hour Overview Who we are... Datavant protects, connects, and delivers the world's health data to power better decisions and advance human health. We ar

Senior IT Engineer The Sr IT Engineer is the technical expert to the Tech Ops team through the lifecycle of a project. They are accountable to ensure a project is executed with excellence as well as meets all design requirements laid out in the scope of work. This position will be responsible for the design, configuration, and deployment of networks for audio video and te

Write and manage documents. Coordinate review and comment incorporation. Maintain Project Server and document configuration. Develop and review supporting spreadsheets. Track progress and monitor status vs. schedule. Coordinate meetings. Involvement with risk analysis, sensitivity analysis, external review coordination, management review coordination, NNSA review coordina

Client Delivery Executive San Francisco, CA, USA Req #3615 Thursday, May 16, 2024 At Diversified, we don't just follow tech trends we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference whether by inspiring viewer

Technical Support Supervisor Call Center Job Locations US TN Nashville Job Category Operations ID 2024 9185 Shift US Weekday days Overview The Card at Once Supervisor is responsible for the Technical Support team, who partners with client to troubleshoot instant issuance card printers. This role will manage staffing decisions for the team that supports all C@O customers;