Are you seeking a purposeful and rewarding Data Management career opportunity?

Our Data Management team is growing in the US, and with big ambitions and a clear vision for the future, now is the time to join Clario as a Manager, Data Coordination.

What we offer:

• Competitive compensation

• Attractive benefits (security, flexibility, support and well-being)

• Engaging employee programs

What you'll be doing:

Manage the Data Coordination function to ensure adherence to Standard Operating Procedures, equitable workload distribution, acceptable metric performance, data integrity and customer satisfaction through effective global team development.

• Meet department productivity targets.

• Ensure the department is adequately staffed and trained in order to maintain workflow and meet contractual turnaround deadlines.

• Review team metrics with senior management to monitor and manage the output and efficiency of the Data Coordinators.

• Delegate work and organize staff to meet turnaround and project deadlines.

• Monitor Clario Systems to ensure consistent daily workflow.

• Determine hiring projections and strategies.

• Ensure the job responsibilities of the Data Coordinator function are performed daily and that backup support is available if staff is away from the office.

• Support implementation of new data systems, technologies, and methods including participating in project teams, establishing user requirements, creating SOPs, and completing all necessary training and proficiency testing.

• Promote inter-departmental collaboration to support customer satisfaction and efficient use of resources to meet contract deadlines.

• Ensure adherence to departmental and corporate policies, SOPs and SWIs.

• Recommend and implement process improvements.

• Keep all SOPs and SWIs up-to-date.

• Author and implement study-specific SOPs/SWIs.

• Work closely with management teams of other departments to improve processes and maintain adequate workflow through Clario systems.

• Serve as the point person for issue resolution involving Operational teams:

  • All service lines - Ensure maintenance and filing for paper source documents

  • All service lines - Manage workflow by sponsor, account and TAT.

  • All service lines - Compile TAT metrics.

  • Cardiac Safety - Handle Holter reports and TAT issues.

  • Cardiac Safety - Coordinate the marking of beats with CSS for Digipad analysis.

• Meet with the relevant study stakeholders to review schedules and manage workload for the team accordingly.

• Ensure adequate staff coverage for data entry, digital resolution, data verification and query resolution and any other applicable data coordination steps for studies.

• Organize global assistance or temporary staff reallocation as necessary.

• Ensure the highest standards of staff performance and data integrity.

• Provide detailed feedback to employees and management regarding performance success and improvement needs.

• Utilize data/process checks and QC/QA trends to organize corrective action and maintain standards.

• Ensure that staff training supports excellence in work conduct and performance. Work closely with training team to maintain progressive and effective training programs.

• Participate in Project Assurance meetings including; Client Kick-Off, Planning and Start-Up Meetings as necessary.

• Participate in monthly Interdepartmental Meetings supporting inter-departmental collaboration to promote DC services, a positive team environment, effective communications, and efficient use of resources to meet contract deadlines and to ensure DC compliance with Regulatory guidelines.

• Oversee the maintenance of training logs for all employees.

What we look for:

• BS or BA degree in life sciences or related field with 4+ years prior supervisor experiencein a Data Management team

• Proven leadership skills.

• Computer competencies to include Microsoft Outlook, Word, and Excel.

• Excellent organizational and communication skills.

• Ability to implement systems and processes to accommodate departmental needs.

• Ability to react quickly to an ever-changing environment with excellent problem solving skills.

• Proactive in proposing process improvements.