Customer Service

Location: Plano, TX

Contract: 4 to 6 months

Pay: $20 hr.

Job Description:

Assist Account Coordinators and Territory Sales Managers with order entry, by serving as a backup to when workload dictates.

Open order reports, maintain up-to-date filing, investigate short pay invoices and responding to customer phone inquiries.

Issuing credit and/or debit memo requests as necessary to correct customer invoices.

Providing backup documentation and ensuring SOX requirements are being met on all documents.

Establishing new sold-to and bill-to accounts in compliance with Credit Department requirements.

Establishing new ship-to addresses

Addressing tax exemption certificate issues, ensuring tax exemption certificates are on file, and maintaining the tax exemption list.

Creating credit hold reports to distribute for review and release.

Preferred Qualifications:

Associate degree or a minimum of 2-3 years of related experience is preferred.

Bilingual (Spanish and English) is encouraged but not a requirement.

Qualified candidates will possess excellent communication skills (verbal and written), strong problem-solving and multi-tasking capabilities as well as a proven ability to work effectively in a team environment.

Computer skills: SAP, Microsoft Office (Word, Excel, and Outlook) are a must.

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With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com.

Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.