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About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler's purpose-built security platform puts a company's defenses and controls where the connections occur-the internet-so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Job Description:
Join our dynamic People & Culture (P&C) team as a strategic and adaptable Senior People Consultant in the Customer Success business. We are searching for a talented individual who excels in a global and matrixed environment. With your strong influencing skills, you will collaborate with diverse teams to drive impactful people initiatives.
In this role, you will implement the P&C rhythm of business, providing guidance on employee relations and executing strategic people initiatives. Working closely with Customer Success Business Partners (BPs) and aligned executives, you will focus on key objectives such as employee recognition and rewards, employee engagement and retention, Diversity, Equity, Inclusion and Belonging (DEIB), performance management, and team and leadership development. Together, we will shape our organization's culture and drive success.
Responsibilities:
- Partner with Business Partners (BPs) and managers to proactively address employee relations issues and provide guidance and coaching to address behavior and performance areas.
- Proactively monitor organizational and operational changes within the company to identify potential employee relations risks and develop proactive plans to address them.
- Analyze diverse people data sets to uncover insights and recommendations that drive continuous improvements for enhanced organizational effectiveness. As needed, develop and conduct employee listening systems, such as exit interviews and pulse surveys, as needed to gather valuable feedback and insights for driving positive change.
- Collaborate across the P&C team to develop a deep understanding of the full systems model at Zscaler; identifying opportunities for improvement and actively contributing to scaling and transforming our function.
- Manage people projects from initiation to completion, ensuring smooth implementation by coordinating teams, setting timelines, tracking progress, and communicating updates. Utilize strong project management skills to drive successful outcomes.
Minimum Qualifications:
- 7+ years of relevant HR experience, supporting employee lifecycle processes in a fast-paced, high-growth environment.
Preferred Qualifications:
- Bachelor's degree in Human Resources or a related field, or equivalent experience.
- Expertise in employee relations with excellent judgment.
- Outstanding analytical, interpersonal, problem-solving, and communication skills for effective collaboration with employees from around the world.
- Thrives in ambiguity, collaborating with business partners to drive resolutions, while taking initiative to organize information and bring solutions to closure.
- Demonstrates intellectual curiosity and a passion for positively impacting the organization and its employees.
- Highly organized with meticulous attention to detail, skilled in presenting clear and concise information.
- Experience in successful project management, handling multiple projects concurrently.
- Proficiency in M365 and G-Suite applications.
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Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies,including thoserelatedtosecurity and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.