Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include:
Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts
Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old
50% off day tickets at IKON partner resorts
Free or discounted IKON pass
Discounted golf, mountain biking and fitness center memberships
Generous discounts on outdoor gear, apparel, rental cars, etc.
Discounted mountain bike &/or ski lift tickets for your friend & family guests
Onsite medical clinic
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks
Company paid sick time for all, and FTO/Vacation time
Additional perks & benefits for year round employees
POSITION SUMMARY
The Lift Operations Manager is responsible for overseeing the Lift Operations and Validation departments. Consistently providing leadership to the team to facilitate the effective operation of 14 lifts for summer and winter operations. The Lift Operations Manager ensures that team members are properly trained on safety protocols and promotes a safety culture within the department. Responsible for timecard and labor management, recruitment, budgeting, planning, and other additional administrative tasks. The ideal candidate for this position will possess strong leadership skills and have a background in Lift Operations. This is a full-time year-round benefit eligible role with a pay range of $59,000 - $70,000/year based upon experience.
ESSENTIAL DUTIES
Responsible for scheduling and ensuring that all lifts are fully staffed each day
Ensure accurate timecard and labor management
Responsible for recruiting, interviewing and hiring all lift operators and validators
Conduct training sessions and keeping all relevant training materials up to date
Oversee daily operations including maintaining flow, ensuring the safety of all guests and employees and collaborating with other departments as necessary
Participate in all Mountain Operations team meetings providing feedback and input on operations, and continuous improvement opportunities
Monitor and evaluate employee performance and behavior to provide meaningful feedback and direction, providing recognition or counseling as necessary
Assist in creating department budgets and purchasing
Assign, execute and ensure completion of projects for supervisors and leads
Administrative tasks such as inventory control (drills, batteries, paint, lumber, uniforms, tissues, office supplies, etc.), daily lift logs, updating/tracking employee records (department policies, offboarding/onboarding)
Conducting monthly safety/service trainings, facility audits and submit work orders as needed
Enforce all employee punch times and document attendance issues
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS
Education: High School Diploma or equivalent
Experience: Lift operations and supervisory experience required
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
Strong leadership skills
Clean and valid drivers license
Ability to work productively in a high-stress work environment
Must be able to communicate effectively
Willingness to work outside in all weather conditions
Must be self-motivated and self-assured
Exceptional organizational skills
Strong decision making skills
Ability to cooperate and coordinate with outside departments
Must be able to ski or snowboard at an intermediate level or above
Conflict resolution skills
High-level of computer literacy
Experience with Microsoft Office Suite including Excel, Word, Outlook and Teams
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
TRAVEL REQUIREMENTS
Must have a reliable mode of transportation and a clean driving record
Travel to various locations on resort required by vehicle
Mountain Environment:
The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.