Thank you for your interest in a career at Northcentral Technical College (NTC).

NTC offers outstanding career opportunities at our beautiful campus with state-of-the-art technology and a stimulating and diverse environment. Employees are offered an amazing Total Rewards package with competitive salaries, excellent benefits, and generous paid time off - including two paid closures for the winter holiday (Christmas - New Year) and summer (week of July 4th), for most full-time positions. NTC is "The College that Cares" and makes a difference in the lives of our employees and students. If you have the desire to help students while positively impacting the community, we'd love for you to join our team!

Starting Hourly Rate Based on Qualifications:

JOB SUMMARY, DESCRIPTION & QUALIFICATIONS:

Job Summary

The Academic Coach is part of an inclusive resource network through the Academic Resource Center and provides direct support to students for increased success in learning, motivation, agency, course completion, and student success skills. The Academic Coach will develop academic skills enhancement materials, provide access to supportive resources, and facilitate workshops throughout the semester that provide students with skills to enhance their understanding of course content through the reinforcement of course concepts. The Academic Coach will guide the student in developing a growth mindset, study and time management skills, and assist them in understanding their individual learning style. This is a Part-time, Limited Term Employment (LTE), grant funded position that will end after the 2024-2025 fiscal year.

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodation.

Direct Student Support:

• Create a welcoming, comfortable learning environment for students who require additional academic skills enhancement to successfully complete their NTC coursework.

• Provide enhanced, embedded, and targeted academic coaching support to students in identified courses and students retaking courses

• Facilitate individual and group learning sessions focused on enhancing student learning strategies academic and student success skills development to excel in their courses.

• Assist students individually with the development of improved study skills, time management, growth mindset, and learning strategies.

• Serve as an advocate for at-risk students as they move through critical course milestones.

• Serve as the primary academic coach for esports athletes

• Create video recordings and digital materials as a resource repository for students to access on their own time.

• Ability to work a flexible schedule, including evening hours
  

Communication & Record Keeping:

• Serve as the liaison between the Academic Resource Center, faculty, and students to coordinate, schedule, and provide supplemental support, workshop sessions, and resources that support students in their academic skills development, learning strategies, and student success skills across NTC's district.

• Refer students to all service resources necessary for their success.

• Accurately maintain detailed records of student participation and learning outcomes using college systems.

• Assist with scheduling student appointments
  

Other:

• Ability to work a flexible schedule, including evening hours

• Other duties as assigned.
  

Minimum Qualifications Required

In limited circumstances, NTC may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Education: Bachelor's Degree

Experience: <2 years

Preferred:

• Experience with Starfish and student database systems

• Experience working with a diverse student population

• Knowledge of NTC programs and resources

Additional Experience Information:

• Minimum of two years related experience.

• Efficient in Microsoft Office products, including email and calendar.

• Strong commitment to learner success and experience working in a team environment.

• Demonstrate experience in conflict resolution and relationship management.

• Demonstrate knowledge of adult learning styles/strategies.

• Strong planning and organizational skills with attention to detail.

Knowledge, Skills and Abilities

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities, including language skills, reasoning and mathematical abilities are essential.

Language Skills:

Ability to read, write and comprehend simple instructions, emails and memos; discuss information one-on-one and in small groups.

Math Skills:

Ability to add and subtract numbers using basic units of measurement.

Reasoning Ability:

Ability to apply common sense understanding to carry out written, oral, or diagrammed instructions; solve problems involving several concrete variables in standardized situations.

Technical Skills:

Ability to navigate to and between computer applications; read/reply to emails, open/save/close files and applications; find, format and print documents; operate common office equipment.

Customer Service Skills:

Ability to pleasantly initiate, maintain and end a conversation; act in a professional manner using appropriate language and body language.

Physical Requirements

Carrying/Lifting 10-25 lbs: Low

Carrying/Lifting 25-50 lbs: N/A

Carrying/Lifting >50 lbs: N/A

Sitting: High

Standing/Walking/Climbing: Low

Squatting/Crouching/Kneeling/Bending: N/A

Repetitive Hand/Foot Movement: Medium

Pushing/Pulling/Reaching Above Shoulder: N/A

Work Environment

Indoor/Office Work Environment: High

Outdoor Weather Conditions: N/A

Irritated or Agitated Individuals: N/A

Hostile or Violent Individuals: N/A

Hazardous Fumes/Odors/Toxic Chemicals: N/A

Confined Spaces (as identified by OSHA): N/A

Work-Related Travel: Low

Smell Requirement: N/A

Specific Vision: Low

Hearing: Low

Taste: N/A