What You'll Do

The Performance Support Lead is responsible for driving a performance improvement culture in alignment with the Performance Excellence vision & mission - leveraging subject matter expertise to successfully execute Change Management, Continuous Improvement (CI), Human and Organizational Performance Improvement, and Lessons Learned/Operating Experiences programs.

• Demonstrates advanced leadership, facilitation, critical thinking and communication skills to effect cultural changes at the employee, project, program and executive levels.
• Develops strategies & plans and leads strategic and tactical integrated efforts across a broad and diverse set of customers, stakeholders, and organizations.
• Objectively evaluates programs/processes and provides recommendations to internal programs and all customers in guiding organization strategies.
• Develops and executes operating and maturity plans for assigned programs.
• Uses effective work management skills to control progress, from conceptual stages through planning and execution.
• Provides subject matter expertise (SME) consult and service to customers and stakeholders, including trending, field observations, training and coaching behaviors, and leading community of practice.
• Manages and leads the Change Management program to facilitate change adoption to business processes and systems.
• Manages and leads the Lessons Learned program ensuring compliance with DOE and contractual requirements.
• Manages and leads the HPI program to promote high levels of performance excellence and reliability
• Manages and executes training deliveries for Change Management, Continuous Improvement and HPI, including administering courses in LMS, delivering classes internal and external to Performance Improvement.
• Produces and coordinates with Communications to release Performance Improvement features (newsletters, articles, videos, presentations)
• Manages and executes the Enhanced Mission Delivery Initiative program, including reports and celebration events.
• Develops and leads employee reinforcement program to recognize improvement efforts in a creative manner.
• Maintains and manages the Continuous Improvement Project Repository (CIPitory) in SharePoint and associated Tableau dashboard.
• Manages the CI Leads program and supports CI Leads' customers.
• Participates, serves and benchmarks industry and NSE working groups as the program SME to share best practices, identify improvement opportunities, encourage dialogue and continuous learning, and spark new ideas.
• Supports the Disciplined Operations program.
• Leads continuous improvement projects.

What You Can Expect

Minimum Job Requirements

• Bachelor's degree and a minimum 5 years of relevant experience.
• OR a Master's degree a minimum 3 years of relevant experience.
• OR Thirteen or moreor more years of education and/or relevant experience may be considered to satisfy educational and years-of-experience requirements for this posting.
• Must have knowledge of and demonstrated experience using continuous improvement concepts and tools.
• Must have demonstrated success in coordinating and executing events, projects, and/or actions of team members at varying levels in the organization.
• Must have excellent communication and presentation skills.

Preferred Job Requirements

• HPI Practitioner training
• Lean Six Sigma certification
• PROSCI change management certification
• PMP certification
• Strong computer skills and familiarity with relevant software programs (e.g., MS Office, SharePoint, ServiceNow, Tableau).
• Must possess self-motivation, with the ability to work autonomously based on high level instructions from management and ability to prioritize multiple tasks and make data informed recommendation and decisions.
• Must have a collaborative work style with high interpersonal skills, with the ability to work with, and effectively communicate with peers, senior leaders, and team members at all levels in the organization.
• Must have strong attention to detail, solid organizational skills, and follow through across a broad band of activities and logistics.
• Must have a strong commitment to completed staff work.
• Strategic, creative, and strong analytical and critical thinking skills.
• Identifies risks early, is adaptable and committed to achieving objectives while dealing with obstacles.

Why Pantex and Y-12?

You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Pantex and Y-12, you can build a career that lasts a lifetime.

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