About MARA

MARA (Milliman Advanced Risk Adjusters) is a platform-independent software product that fuels population health analytics and helps customers implement financial decisions, payment arrangements, and care support programs with confidence.

MARA is at the heart of today's leading population healthcare analytics platforms. It provides patient risk insight using administrative claims data, data from electronic medical records, and other data sources. Available since 2009, today MARA supports more than 300 healthcare organizations. Government healthcare programs, not-for-profits, mutual, and for-profit health plans and healthcare providers rely on MARA models to evaluate risk for financial and medical management applications.

Role Description

The Administrative Associate will work closely with external clients, Milliman consultants and the entire MARA product development, QA and Client Services teams. The primary role of the Administrative Associate is to provide the Client Services team with assistance in supporting client deliverables and internal transactions.

Who We Are

Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (https://www.milliman.com/en/social-impact) to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

What You Will Do:

• Work with internal team members and clients on administrative functions to support clients (onboarding, implementation tracking, training session coordination, training document preparation.)
• Serve as a liaison to other office administrators regarding payment transfers and other tasks Maintain lists used for mailings and other client outreach regarding new product features.
• Maintains links to corporate policy document site and keeps reference documents updated to reflect changes in corporate policy and notifies group of changes to policy.
• Provide support on various financial tasks (invoicing, client code maintenance)
• Edit and review various PowerPoint and Word documents for completeness, uniformity, and adherence to company guidelines. Create and maintain online files according to company guidelines
• Maintain client access to various client management sites.
• Special projects pertaining to data gathering, data entry, and/or data management as directed by manager.

What We Are Looking For:

• Bachelor's degree in business administration or a related field
• 3 years previous experience in providing administrative functions such as invoicing, client follow-up, project tracking Researching and resolving issues and expeditiously and accurately, escalating issues where appropriate.
• Evidence of excellent interpersonal skills, including professional vocabulary, tact, discretion, good judgment Ability to interact with all levels of business professionals and build relationships
• Demonstrated ability to independently manage projects and to provide project support and follow up when needed. Advanced ability in Microsoft products specifically in using Word, PowerPoint, Excel, Teams, Dynamics CRM.
• Ability to juggle multiple competing priorities and changing deadlines.

Preferred Qualifications:

• Knowledge of PowerBI and other data visualization tools, pivot tables, databases
• Experience using Microsoft Dynamics CRM applications a plus
• Familiarity and comfort working in an environment with strict compliance standards and deadlines.

Location

This position is based out of the Milliman office in Hartford, Connecticut. While it is preferred for employees to be local for onsite team meetings in the Milliman office, the option to work remotely anywhere in the US is available.

Compensation

The salary range for this role is $46,000 to $87,000, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.

Benefits:

At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

• Medical, dental and vision coverage for employees and their dependents, including domestic partners
• A 401(k) plan with matching program, and profit sharing contribution
• Employee Assistance Program (EAP)
• A discretionary bonus program
• Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
• Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
• A minimum of 8 paid holidays
• Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
• Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

This is a fulltime, non-exempt overtime eligible role; overtime eligible after 40 hours of work.

Equal Opportunity:

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The expected application deadline for this job is September 9, 2024.