The position is 100% in-person; however, there may be opportunities for some remote work during periods such as intersession.

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our Talent Acquisition website.

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INITIAL REVIEW DATE (IRD)

Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 07-15-2024

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

About the Disability Resource Center (DRC)

The Disability Resource Center (DRC) leads UC Santa Cruz in providing educational equity and a welcoming environment for students with disabilities. The DRC identifies legally mandated Accommodations that address disabling barriers and work with faculty and students to remove barriers. The DRC educates the campus on disability diversity and equal educational access. The team ensures compliance with State, Federal and local laws and ensures compliance with UC policies.

About the Division

The UC Santa Cruz Division of Student Affairs and Success (DSAS), led by the Vice Chancellor for Student Affairs and Success, consists of nearly 250 team members spanning 3 major units and 21 departments. The division provides campus-wide coordination and leadership for student success programs, activities, and initiatives. DSAS also does their work through a range of resource centers dedicated to providing direct student support. The division's work is grounded in educational equity, institutional responsibility, and an unfettered commitment to supporting the whole student. DSAS aspires to ensure every student feels welcome, supported, and a sense of belonging during their time on campus. The division's efforts are informed by robust and dynamic relationships with campus leadership, faculty, students, and staff from across the campus, reflecting the broad campus commitment to ensuring student success. Beyond UC Santa Cruz, the team is involved in numerous professional organizations and highly engaged in the local community.

About Student Success and Equity (SSE)

The Student Success and Equity (SSE) portfolio of departments is a branch of DSAS focused on academic support services, advising/counseling, student life/co-curricular programming, student identity development and retention/student success initiatives. Student Success and Equity provides services to the campus community with over 17,000 undergraduate and graduate students and has over 90 career employees and 475 student staff employees operating in 8 facilities/locations. The Student Success and Equity area includes a wide array of multi-disciplinary academic and non-academic units including: Disability Resource Center (DRC), Educational Opportunity Programs (EOP), Learning Support Services, Services for Transfer, Re-entry and Resilient Scholars (STARRS), Renaissance Scholars Program (including Foster Youth), Veteran Resource Center, African American Resource and Cultural Center (AARCC), American Indian Resource Center (AIRC), Asian American/Pacific Islander Resource Center (AA/PIRC), Chicano/Latino Resource Center (El Centro), Women's Center (WC), the Lionel Cantu Queer Center (LGBTQ+), Undocumented Student Services (USS), the UCSC Hispanic Serving Institution Initiatives (HSI), African Black and Caribbean Student Success, Career Success, and campus committees/programs, and the Administrative and Business team for the unit.

The Student Success and Equity area includes all of the units and over 125 state, federal, student service fees and gift fund sources and an annual operating budget of nearly $20 million dollars.

More information can be found at: https://drc.ucsc.edu

JOB SUMMARY

Applies professional concepts to conduct analytical studies or projects of moderate scope and complexity to address a variety of policy, research and procedural issues. Fully analyzes issues and problems, gathers data and information, finds and evaluates alternatives and makes sound recommendations.

APPOINTMENT INFORMATION

Budgeted Salary: $28.74 - $32.04 / Hourly. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 007397 (PROJECT POLICY ANL 2)

Travel: Never or Rarely

JOB DUTIES

40% - Analysis and Planning

• Participates in administrative / research policy and program project planning and development.
• Provides a variety of analytical duties in support of a function, research initiative, program and / or organizational unit.
• On a project basis, performs analytical studies on a variety of policies, research initiatives, programs and issues.
• Coordinates program planning and collaboration with program / project staff.
• In coordination with the Director, develops DRC staff meeting structure, stewarding agendas, tracking action items.

20% - Policy, Project and Strategy Support for DRC Leadership Team

• Applies professional or research concepts to perform analysis of data and systems pertaining to moderately complex projects, policies, initiatives, processes, and / or functions.
• Gathers and assembles analytical and factual data on assigned problems and issues to prepare reports and / or analyses summarizing information on the assigned issues and commenting on other significance for internal or external constituents.
• Prepares, edits and modifies documents including research reports, manuscripts, presentations and proposals.
• Provides recommendations and guidelines involving programs / initiatives.
• Provides calendar and project support to the Director.
• Using subject matter knowledge, collects and prepares information for use in discussions, meetings of internal and external constituents.

20% - Operations

• Operational oversight for the Disability Resource Center, including: office management, development of policies, information dissemination, processes for student intake, procurement of office supplies, maintaining key and office equipment inventory, supervision of Office Assistants for two DRC locations, etc.
• Acts as Workplace Safety Coordinator and Business Continuity Coordinator for the department.

15% - Direct Student Support

• Meets with students during the intake process to determine appropriate courses of action for support and provides referrals to internal and external resources.
• Responds to and manages response to urgent inquiries from students, parents, faculty, and other community members.
• Responds to crisis situations in the office, providing support, de-escalating issues, assessing and developing appropriate responses, etc.

5% - Continuing Education and Other Duties

• Keeps apprised of all new changes and developments in the field of higher education as applicable to functions.
• Other duties as assigned, as needed to support DRC Mission and Goals

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Working knowledge of common organization- or research-specific and other computer application programs.
• Proficient in communication and interpersonal skills to communicate effectively, in writing.
• Proficient in communication and interpersonal skills to communicate effectively, verbally.
• Proficient in ability to use discretion and maintain all confidentiality.
• Demonstrates ability to use sound judgment in responding to issues and concerns.
• Demonstrates ability to analyze, research and synthesize large amounts of data with strong attention to detail.
• Proficient in ability to multi-task with demanding timeframes.
• Working knowledge of applicable policy analysis techniques.
• Experience hiring and supervising employees in a service environment.
• Experience and ability to work with individuals from diverse ethnic and cultural backgrounds with sensitivity and professionalism.

PREFERRED QUALIFICATIONS

• Knowledge of disability related issues.
• Experience in UCSC programs such as AIS Enterprise Portal, CruzBuy, CruzPay and Infoview.
• Experience working in a post-secondary environment.
• Experience with handling records subject to Family Educational Rights and Privacy Act (FERPA)

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate will be required to work all scheduled hours on-site.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination