About the Role

Accountable for end to end customer and/or vendor engagement for cross brand solutions that drive revenue growth, profitability, key business metrics and secure customer satisfaction across multi-vendor solutions globally. Responsible for analyzing, understanding, and communicating the end to end the customer and/or supplier requirements and aligning company offerings, services and resources to meet those needs. Delivers multi-vendor solutions and services to the customer and/or vendor leveraging internal resources to effectively evaluate, configure, price, negotiate, quote, order booking and process requests for all vendors aligned with partner's and supplier's Service Level Expectations. Provides forecasts to integration and sales leader independently, and communicates changes in forecast, as needed to maintain delivery of solution and staffing requirements for partnering functions at TD SYNNEX based on the Customer Required Date (CRD) and product availability.

What You'll Do

• Functions as the primary point of contact that engages with the customer and/or vendor to create a positive relationship and identify opportunities to provide multi-vendor solutions. Creates and delivers proposals to the customer that promotes TD SYNNEX's full portfolio of product and service offerings across regions. Participates in and leads in introduction, planning and reviews for new/existing customers and vendors.

• Delivers multi-vendor solutions and services to the customer and/or vendor leveraging internal resources to effectively evaluate, configure, price, negotiate, quote, order booking and process requests for all vendors aligned with partner's and supplier's Service Level Expectations (SLE's). Supplies final adjusted design solution pricing and documentation based on applicable programs, promotions and add-ons. Coordinates with internal and external resources to resolve all pertinent sales issues, e.g., credit, engineering, supply chain services, integration, transportation, logistics, order corrections etc.

• Provides forecasts to integration and communicates changes in forecast, as needed to maintain delivery of solution and staffing requirements for partnering functions at TD SYNNEX based on the Customer Required Date (CRD) and product availability. Follows up on all opportunities and monitors the pipeline activity to close within the identified forecast period. Contributes information to forecast consolidations to sales business leaders.

• Actively participates in project and/or program discovery and launch globally. Actively participates in sustaining projects and/or programs, identifying areas to improve processes, best practices and change management.

• Uses subject matter expert (SME) knowledge, judgement and discretion to identify applicable programs, promotions, and add-ons as a Trusted Advisor to build customer relationships and effectively market the broad range of TD SYNNEX's product/service portfolio. Adheres to customer and/or vendor program requirements utilizing contract information to ensure enforcement of terms, freight, inventory, pricing, etc. Engages with the customer to better understand the needs and market the appropriate solution. Identifies options available to enable additional ROI or limit negative financial impact resulting from change. Provides customers and/or vendor with information to assist in making additional decisions regarding hardware, software, services and/or services renewal, and warranty.

What We're Looking For

Experience

• 3 to 5 Years of relevant work experienceis required.

Required Education:

• Associate Degree in business, marketing, computer science or related field or an equivalent combination of formal education, training and directly related progressive job experience. Product and Supplier Certifications as required.

Knowledge, Skills and Abilities

• Able to execute instructions and to request clarification when needed.

• Able to use common office equipment.

• Possesses basic data entry skills.

• Able to perform basic mathematical calculations.

• Able to demonstrate complex problem solving, critical thinking, and decision-making.

• Able to recognize and attend to important details with accuracy and efficiency.

• Able to communicate clearly and convey necessary information.

• Able to converse and write effectively in English and other local / regional language.

• Able to create and conduct formal presentations.

• Able to interact effectively with higher levels of management (managers & above)

• Able to negotiate skillfully and promote/sell ideas persuasively.

• Understand, communicate, and collaborate effectively with people across various identities.

• Possesses strong organizational and time management skills, driving tasks to completion.

• Able to adjust readily to change and adapt as needed.

• Able to constructively work under stress and pressure when faced with high workloads and deadlines.

• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

• Able to work independently with minimum supervision.

• Able to effectively multi-task.

• Able to maintain confidentiality of sensitive information.

• Able to collaborate and build solid, effective working relationships with others.

• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

• Able to wear Personal Protective Equipment (PPE) and/or comply with all safety protocols as required.

• Ability to stay awake and alert while performing work.

• Able to quickly learn/adapt to new systems and technology.

• Able to use relevant computer systems and applications at an intermediate level.

Working Conditions:

• Occasional non-standard work hours or overtime as business requires.

• Clean room environment requiring ESD (Electrostatic Discharge) protection.

• On-call availability required as necessary.

• May be required to work in shifts (timings subject to business needs)

• Professional, office environment.

• Remote / Work-from-home.

TD SYNNEX Statements:

TD SYNNEX is committed to the full inclusion of all qualified individuals. As part of this commitment, TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your recruiter

TD SYNNEX is an Equal Opportunity Employer- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At TD SYNNEX we embody our shared values of Collaboration, Accountability, Integrity, Excellence and Inclusion. Our organization strives to provide a diverse and inclusive environment for all our colleagues, company and community.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.