The Lead Product Owner, as part of the Business Solutions Team, acts as the foremost IT subject-matter-expert for the product(s) supported, understanding the complete technical stack, including platform configuration, end-to-end integration, business rules, underlying databases, and software releases. The Lead Product Owner will be responsible for leading and driving the product strategy, which includes envisioning, building, executing, and maintaining the product roadmap. The Lead Product owner will create and establish the transformation portfolio's overall goals, and function as the application technical lead in strategic projects as needed across all products in the portfolio.
In this role, you will join a collaborative team that operates at a fast pace to solve problems and build a better future for our members and business stakeholders.
Supervision Exercised:None
Education:
Bachelor's degree in a related field
Education Desired:
Master's degree in computer science, Healthcare, Data Science, Business Administration
Experience Required:
Knowledge, Skills & Abilities Preferred:
Knowledge, Skills & Abilities Required:
Healthcare Claims
Strong knowledge of healthcare claims systems and data, including payment integrity, pricing, editing, encounter submission, and risk adjustment
Cloud Computing Technologies
Knowledge of cloud computing technologies such as AWS and MS Azure.
Agile and Project Management Tools & Methodologies including SCRUM, SAFE, Kanban, Jira, MS Project
3rd Party Vendor Integration
Understanding of integration technologies and implementation strategies, including vendor management and contracting.
Systems Analysis and SQL
Ability to analyze application functionality including use of underlying data structures
Adaptability/ Flexibility
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
Customer Focus
Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers. Excellent communication skills required.
Decision Making/ Judgment
Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
Leadership
Possesses a clear technical vision and brings innovation and creativity when problem solving. Ability to lead strategic/consultative sessions with stakeholders and technical teams.
Managing for Results
Sets challenging and productive goals for team, keeps team accountable for actions, provides leadership and motivation, provides resources and support, uses checkpoints and data to track progress, sets up systems and processes to measure results. Ability to manage program-level portfolio workloads (multi-project scope).
Managing Performance
Applies clear/consistent performance standards, handles performance problems decisively and objectively, is direct but tactful, provides guidance and assistance to improve performance.
Negotiation Skills
Conducts positive negotiations, ability to compromise, handles conflict, seeks common ground, articulates own and other goals, stays focused on positive outcome.
Organizational Savvy
Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
Strategic Thinking/ Management
Creates and communicates a long-term vision, balances short- and long-term goals, keeps own and team's work aligned with overall goals, understands the market, and can predict change, understands the industry and the competition, creates, and adjusts strategic plans.
Technical Acumen
Ability to understand, analyze, and interpret complex data about the design, operation and/or enhancement of products, systems, or services.