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At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
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Job SummaryBlue Cross and Blue Shield of Montana seeks an experienced Account Executive II with a focus on best-in-class account management. This position is responsible for ensuring continued and increased growth and retention by negotiating renewals, selling products and services to existing customers, and understanding customer needs while providing proactive customer education and support.Some of the key attributes of the position are:
Focus on providing individualized customer-dedicated support.
Passion to provide best in class service with a focus on quality and timeliness.
Ability to proactively plan and execute short-term and long-term goals.
Demonstrated sales skills, including negotiations.
Data analysis for financial and clinical key findings.
Enjoy being part of a team as well as individual contributor.
Lead with focus on broker-partner alignment to meet the customers' goals.
Ability to facilitate industry expert interactions.
JOB REQUIREMENTS:
*Must have General Lines Agent - Life, Health, and HMO license or obtain General Lines Agent - Life, Health, and HMO license within required time frame per state regulations.
*2 years as a group health insurance account executive OR 6 years' experience in group health claims processing, customer service, claims-related, and/or sales and thorough knowledge of managed health care products (PPO, HMO) processes and trends OR Bachelor's degree and 3 years customer service/account management experience with thorough knowledge of managed health care products.
*2 years in a position which required decision making, initiative, and self-direction.
*Customer service oriented; detail oriented.
*Ability and willingness to travel including overnight stays.
*Experience addressing customer needs and building customer relations.
*Experience analyzing reports, determining product mix for customers, and analyzing financial information.
*Written and verbal communications skills, negotiation skills, and presentation skills.
PREFERRED JOB REQUIREMENTS:
*Bachelor's degree.
We encourage people of all backgrounds and experiences to apply.
Even if you don't meet every listed qualification, apply anyway - you might have qualifications we haven't even thought of yet.
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HCSC Employment Statement:HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.