Reporting to Audiovisual Production Technician 3 within the College of Medicine (COM), the Audiovisual Production Technician 1 provides support for daily site operations across IHSC and other COM facilities; Provides onsite event, instructional, and classroom AV support to faculty, staff, learners, and external customers within 35+ classrooms, 25+ conference rooms, and event spaces; Provides support services for instructional activities, classroom instruction, capture and delivery of instruction, interactivity (web, phone, other AV conferencing), and delivery of e-learning systems; Assists in the creation and distribution of up-to-date reference information and accessible documentation for self-serve use of AV instructional technology; Manages AV and technical setups for events, meetings, and classes, including equipment like digital projectors, laptops, and PCs; Troubleshoots performance and access issues and escalates to IT staff and/or other appropriate team(s) when necessary; Trains and provides oversight of student employees who assist with AV, events, and technical support; Consults with event planning coordinators and clients on AV needs and options to best achieve desired results; Provides AV support during morning/daytime/evening meetings/events; weekend AV support may be requested; Assists with activities related to occupant support services, building operations, project support, and day-to-day operations, including managing extensive onsite AV inventory requiring regular auditing, palletizing, and racking; Maintains clean and organized site storage spaces; Assembles, delivers, and installs AV equipment as needed; Provides general support as directed in the event of facility related emergencies such as broken water pipes, power outages, etc.; Other duties as assigned.

MINIMUM REQUIRED QUALIFICATIONS
High School diploma or GED. 0 years of relevant experience required. 0-2 years of relevant experience preferred.

The COM Office of Facilities Planning and Space Management is responsible for the 24/7 operation of classroom, office, laboratory/teaching laboratory, and amenity spaces. The Audiovisual Production Technician 1 frequently interfaces with customers and has a goal to provide exemplary customer service and provide a positive impact on faculty, staff, learners, external customers, and service partners by enhancing the quality of operations, services, and programs.

At The Ohio State University, through reflection, evaluation, and meaningful action, we aim to reinforce our ethical culture and live shared values to advance our core work of teaching, learning, research, and service. Our shared values are: Excellence and Impact, Diversity and Innovation, Inclusion and Equity, Care and Compassion and Integrity and Respect.