The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives.
JOB TITLE:
Patient Account Representative - UW Family Medicine Clinic
JOB PURPOSE:
Serve as primary point of contact for patients. Provide exceptional customer service in response to high volume of incoming calls regarding account status. Determine compliance with departmental policies and procedures and the Fair Debt Collections Act (FDCPA) and HIPAA regulations. Position will be located in Cheyenne, WY, at the UW Family Medicine Clinic.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
SUPPLEMENTAL FUNCTIONS:
COMPETENCIES:
REMOTE WORK ELIGIBILITY:
This position provides vital support to campus customers and requires the successful candidate be available to work on site in Cheyenne, WY at the UW Family Medicine Clinic.
MINIMUM QUALIFICATIONS:
Education: High School/GED
Experience: 2 years customer service experience in healthcare setting
Required licensure, certification, registration or other requirements:
DESIRED QUALIFICATIONS:
REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.
HIRING STATEMENT:
UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu.