• Job Type: Support Staff - Union
• Bargaining Unit: 1199 Clerical
• Regular/Temporary: Regular
• Hours Per Week: 35
• Standard Work Schedule: Sunday - Thursday, 1pm - 9pm
• Building: Butler Library
• Salary Range: $25.60 - $25.60 per hour entry rate ($26.13-$26.13 per hour minimum rate)

Position Summary

Columbia University Libraries is currently seeking applicants for the position of Library Assistant V in the Department of Access Services at the Butler Library. Butler Library, the largest of Columbia's libraries, houses collections in the humanities, history, government documents, social sciences, literature, philosophy, and religion. The building also houses numerous service points and special collections, including the Library Information Office, the Rare Book & Manuscript Library, and Research & Teaching Support Services.

As a member of the Access Services department, the Library Assistant V will provide library service and assistance at Butler Library's Circulation and Library Information service points during regularly scheduled shifts and other shifts as assigned. This position splits time equally between the Library Information Office and the Butler Library circulation desk.

Responsibilities

• Provide customer service at the circulation desk via email, phone, and in-person to faculty, students, staff, administrators, and visitors in a fast-paced environment.
• Provide customer service in the Library Information Office via email, phone, and in-person to faculty, students, staff, administrators, and visitors in a fast-paced environment.
• Process daily deliveries of library materials.
• Open and close Library Information Office, circulation, reading rooms, public staff areas, and staff areas.
• Assign, revise, and train general assistants (student employees).
• Using faculty-provided course reserves lists, process print, electronic, and media collections for course reserves.
• Other duties as assigned.

Minimum Qualifications

• High school diploma and/or its equivalent and six months' relevant experience required.
• Strong customer service skills and attention to detail.
• Strong proficiency with Microsoft (Word, Excel) and Google Workspace (Gmail, Google Calendar, Google Drive) products.
• Excellent verbal and written communication skills.
• Ability to recognize needs and prioritize identified tasks.
• Ability to interact with a diverse group of colleagues and library users.
• Ability to push, pull, and lift up to 40lbs.

Preferred Qualifications

• Bachelor's degree.
• Previous experience in academic libraries.
• Experience using Voyager or other library management systems.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.