Job Locations US-NC-Wilson

Who WE Are:
HearingLifeis a national hearing care company and part of the Demant Group, a global leader in hearing healthcare builton a heritage of care, health and innovation since 1904.HearingLifeoperates more than 600 hearing care centers across 42 states.We follow a scientific, results-oriented approach to hearing healthcare thatis provided byhighly skilledand caring professionals.Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

BENEFITS:
- Company-Paid Holidays and Paid Time Off
- Medical, Dental, Vision, and HSA
- 401(k)
- Employee Discount Programs
- Boundless Growth Opportunities:
- DMIT Program: Dive deep into management insights.
- Apprentice Program: Learn from the best in the field.
- Amplify Leadership Program: Get one-on-one guidance and real-world exposure to grow and excel as a Leader.
- Annual Continuing Education
- Employee Referral Program
- Life Insurance
- Relocation Assistance

Who YOU Are:
You will act as the face of our retail clinics located around the country and in local communities. The Patient Care Coordinator strives to ensure a positive patient experience and to help more people hear better. In addition, the Patient Care Coordinator supports the clinic by helping to achieve revenue goals by attracting new Patients, managing the administrative and operational functions and coordinating Patient interactions and needs.

- Drive Patient appointment and clinic revenue generation by making outbound & follow up calls to potential and existing patients.
- Greet all patients and obtain potential referrals. Understand current marketing promotions.
- Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software.
- Keep our office patient ready by managing our office supply inventory per company approved lists.
- Manage an accurate account of petty cash, bank deposits and credit transactions.
- Maintain hearing aid inventory.
- Work with patient directly to collect all insurance documentation and understand current HIPAA laws.

- High School Diploma or equivalent; Associate degree preferred but not required.
- Minimum of 1 year of previous front office, preferably in a customer service or sales setting.
- Superior multi-tasking and time management discipline.
- Ability to work independently and collaboratively with staff and support services.
- Skilled in handling sensitive matters and patients with tact, courtesy, and discretion.
- Technically savvy with computer and systems including intermediate knowledge of MS Office Suite specifically Word and Excel.


Come be part of a team where every day brings new challenges, learning, and the opportunity to make a difference. Join us!

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

#HearingLife_US
#LI-JG1
#LI-ON