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Senior Director, Compliance & Risk Management
Charlotte, NC
Job Description
POSITION PURPOSEResponsible for developing and deploying the client's risk programing; identifying, measuring and managing risks, developing reports and plans, and analyzing risk/issue problems and audit findings and defining and overseeing the implementation of risk solutions to help optimize operations. Manage all risk-related incidents, including performing root cause analysis, remediation, monitoring remediation for sustainability, formal closure of the incident and ensuring documentation of each step of the incident management process. Assesses and communicates information regarding business risks with functions across the organization. Compliance roles: promote, maintain, and advance the firm's compliance regime. Ethics roles: promote, maintain, and advance the firm's ethics regime. R
DUTIES AND RESPONSIBILITIESDevelop and improve the client's Risk and Compliance audit program. Develop procedures, tools and templates for Risk and Compliance team to perform account audits
Interface with the account platform center of excellence and regional field service teams to collect information necessary to oversee account's contractual compliance, firm policies and regulations and client policies and regulations. Identify and monitor high level operational risk
Conduct ongoing account level and service level compliance audits working with in order to formulate recommended solutions and implement controls for the business to reduce risk
Improve and develop central system for housing and organizing account audit results and service line risks scores
Accountable for high severity account incidents to ensure proper documentation, remediation including procedural updates and training to mitigate future events. Conduct audits to ensure sustainment of remediation efforts
Interface with key client stakeholders on compliance, risk, audit and incident topics, including development of presentation materials for those communications
Develop and deliver on-account risk management and compliance SOP's, controls and training to mitigate risks
Develop and implement account risk reports and assist platforms in mitigating risks falling outside of threshold tolerances
Support team in legal and risk related issues, including general liability claims and costly errors. Liaison with corporate legal and risk groups
Perform other duties as assigned
MINIMUM REQUIREMENTS
Bachelor's degree (BA/BS) in Accounting/Business or related field
Minimum of six to ten years of risk management and/or external or internal audit experience
Strong problem solving and decision making abilities
Advanced Excel skills, including creation of reports generated from Excel data
Ability to communicate and engage at all levels of executive management and field personnel
Strong communication and relationship skills
Legal and commercial real estate industries experience a plus
The above referenced position summary is a guideline designed to present an overview of job duties and is not intended to be a comprehensive list of responsibilities and requirements.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
DUTIES AND RESPONSIBILITIESDevelop and improve the client's Risk and Compliance audit program. Develop procedures, tools and templates for Risk and Compliance team to perform account audits
Interface with the account platform center of excellence and regional field service teams to collect information necessary to oversee account's contractual compliance, firm policies and regulations and client policies and regulations. Identify and monitor high level operational risk
Conduct ongoing account level and service level compliance audits working with in order to formulate recommended solutions and implement controls for the business to reduce risk
Improve and develop central system for housing and organizing account audit results and service line risks scores
Accountable for high severity account incidents to ensure proper documentation, remediation including procedural updates and training to mitigate future events. Conduct audits to ensure sustainment of remediation efforts
Interface with key client stakeholders on compliance, risk, audit and incident topics, including development of presentation materials for those communications
Develop and deliver on-account risk management and compliance SOP's, controls and training to mitigate risks
Develop and implement account risk reports and assist platforms in mitigating risks falling outside of threshold tolerances
Support team in legal and risk related issues, including general liability claims and costly errors. Liaison with corporate legal and risk groups
Perform other duties as assigned
MINIMUM REQUIREMENTS
Bachelor's degree (BA/BS) in Accounting/Business or related field
Minimum of six to ten years of risk management and/or external or internal audit experience
Strong problem solving and decision making abilities
Advanced Excel skills, including creation of reports generated from Excel data
Ability to communicate and engage at all levels of executive management and field personnel
Strong communication and relationship skills
Legal and commercial real estate industries experience a plus
The above referenced position summary is a guideline designed to present an overview of job duties and is not intended to be a comprehensive list of responsibilities and requirements.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
6 to 10 years
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