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Job Description
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a member of our internal IT team you will utilize your ServiceNow expertise and experience to architect, design, develop, and deploy solutions utilizing the ServiceNow platform. You will work with technical and business stakeholders and be responsible for reviewing and implementing solutions. You will drive a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality, owning the overall outcome of your projects. The ServiceNow Architect is an experienced subject matter expert and focuses on development and delivery of value added integration and consultative services in the area of Enterprise solutions, designing, deploying and integrating various product sets.
Responsibilities- Lead the architecture, design, and development of complex solutions
- Analyze and transform business requirements into scalable integration solutions using the ServiceNow platform
- Lead the creation of written deliverables
- Lead demos and working sessions
- Lead integration design sessions
- Work to influence team members, broader internal team, and likely including senior management, to agree and accept new concepts, practices, and approaches
- Obtain and maintain certifications with associated qualifications
- Maintain expert level certifications
- Identify and communicate opportunities
- Contribute to projects/programs that may address future concepts, products, and technologies
- Subject matter expert on the ServiceNow platform: ITOM, ITSM, PPM
- Expert level development skills on the ServiceNow platform
- Recognized expertise in own area within the organization
- Demonstrate deep expertise across multiple technologies
- Able to articulate trade-offs between architecture approaches
- Strong skills integrating ServiceNow with third party tools
- Strong presentation skills
- Strong project and situational awareness
- Strong communication skills
- Strong attention to detail
- Self-starter
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
We understand that you have a life outside of work. That's why we offer paid time off, paid company holidays, and a great benefits program including maternity/paternity leave and much more!
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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