• Trains with the Crisis Counselor team to learn basic principals of the Boys Town crisis inbound contact responses. Contacts can be verbal and written (e.g., telephone, email, chat, text, etc.).
• Assists with identifying, building, and data checking the internal database of local service providers, to help with client referrals as needed.
• Assists with documenting details and information given within the course of contacts.
• Helps compile data and reports as needed.

• Computer skills in Microsoft Office, or other related programs, and web-based or other electronic communication formats.
• Ability to communicate verbally in an articulate, professional manner while maintaining necessary degree of confidentiality and appropriate content.
• Ability to communicate in writing in an articulate, professional manner via email, chat, text, and other forms of web-based or other electronic communication formats, utilizing proper grammar, spelling, and punctuation while maintaining necessary degree of confidentiality and appropriate content.
• Willingness and desire to learn more about the Boys Town model, counseling, or a related field relevant to the organization.

• Currently enrolled in a program to obtain a degree in Psychology, Sociology, Human Services, Counseling, Public Affairs, or a related area is preferred.
• Previous work experience in a relevant field is preferred.

Diversity is more than a commitment at Boys Town-it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.