Please contact your Administrator to change your authorization settings.
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
Cornerstone Servicing is looking for a Foreclosure Oversight Analyst to join our team! The Foreclosure Oversight Analyst is responsible for monitoring and completing all activities related to foreclosure action in accordance with statutory compliance, regulatory compliance, and company guidelines. This position is responsible for managing foreclosure timelines and workflow processes on files in which a foreclosure action has been initiated. These files should be managed in accordance with established work rules, goals & objectives to improve timeline and attorney performance. The candidate will be expected to establish/maintain a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction.
- Location: Onsite daily in Galleria area of Houston, TX
- Compensation: $55-65k/yr
Key Responsibilities:
- Service mortgage accounts to ensure the foreclosure is processed in compliance with all state and federal laws, while maintaining compliance with Investor, Insurer, Agency, and Company guidelines.
- Ensure all eligible delinquent loans are breached by the required milestone(s)
- Manage foreclosure proceedings on assigned cases by advising and instructing various parties involved with the foreclosure process such as mortgagors, attorneys, investors, insurers, trustees, and appraisers
- Monitor attorney performance by reviewing all proceedings, records, and timeframes in addition to working all system activities throughout the foreclosure process
- Perform detailed analysis on all aspects of the assigned portfolio including performance, timelines, overall characteristics, and status to ensure compliance of the foreclosure action
- Diligently follow up on all outstanding requests and telephone calls from internal and external partners
- Provide management detailed loss analysis, investor scenarios, and recommendations for resolution
- Manages reports geared to drive workflow
- Manages exception reporting used as key controls for minimizing risk
- Follow departmental and business policies with strict adherence
- Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners
- Perform related duties as assigned by manager
- Incumbent will be responsible for meeting Servicer's commitment to compliance
What you'll need to be successful:
- High School Diploma or GED Required
- Minimum 3+ years of Foreclosure experience Preferred
- Minimum 5+ years Mortgage Servicing Experience Preferred
- GSE and Agency Experience Preferred
- MSP and LoanSphere Experience Preferred
- Knowledge of basic computer software programs including Windows, Microsoft Word and Excel, Internet, and Microsoft Outlook
- Strong time management and organizational skills a must
- Requires an extreme attention to detail and ability to adhere to strict guidelines and procedures.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- Exceptional interpersonal skills in addition to verbal/written communication in a clear, concise, and professional manner
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
As an Equal Opportunity Employer, the Company prohibits discrimination against any applicant or Team Member based on any legally- recognized basis, including, but not limited to race, color, religion, sex, pregnancy (including lactation, childbirth or related medical conditions), sexual orientation, gender identity and expression, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any Team Member, including supervisors and co-workers. This policy applies to all aspects of employment, including recruitment, advancement, promotion, demotion, discipline, layoff, termination, salary and wage consideration and Team Member benefits.
As such, all Team Members are expected to embrace our corporate philosophy that supports fairness and respect for everyone. It is the responsibility of ALL Team Members to conduct themselves in a manner that reflects the high standards of quality and professionalism our Team Members, and that our customers have come to expect. Equally important is the fair and equitable treatment of fellow Team Members and of our clients. The Company will not permit, condone, or tolerate prohibited discrimination in any form.