Seasonal (Seasonal) At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include:
Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts
Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old
50% off day tickets at IKON partner resorts
Free or discounted IKON pass
Discounted golf, mountain biking and fitness center memberships
Generous discounts on outdoor gear, apparel, rental cars, etc.
Discounted mountain bike &/or ski lift tickets for your friend & family guests
Onsite medical clinic
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks
Company paid sick time for all, and FTO/Vacation time
Additional perks & benefits for year round employees
POSITION SUMMARY
The Mountain Sports School Supervisor will work with management staff and instructors in all aspects of daily operations of the ski and snowboard school to ensure a positive learning experience and environment. Full-time and part-time seasonal positions are available. The pay range for this role is $23.00 - $27.00 per hour.
ESSENTIAL DUTIES
Lesson assignments, including generation of daily reports
Assist and facilitate the check in process at assigned department's daily line up
Staff scheduling within our scheduling systems
Be present, available, and engaged with instructors and guests, on hill and in a supportive leadership capacity
Coach and mentor fellow staff members
Oversee lessons to ensure quality
Support management with payroll and labor management duties
Ensure essential information is communicated in a timely and accurate manner to both upper managers, peers, and instructor staff members.
Work with management team to find a resolutions in a timely manner.
Managing indoor and outdoor program set up and upkeep during the day
Teaching lessons when needed
Build relationship with instructors and families within the program
The supervisors working within our seasonal programs will be required to send weekly Newsletter communications to the staff and guests within that program
Conduct thorough end-of-season analysis of individual and departmental strengths and opportunities in evaluations and planning
This position may require work duties assisting other departments as assigned
EDUCATION & EXPERIENCE REQUIREMENTS
Education:
High School Diploma, or equivalent
Experience:
PSIA/AASI certifications or equivalent
Ski/Snowboarding Instructor for 1 season full-time or 2-3 seasons part-time
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
Able to work 2-5 days/week (based on FT/PT status)
Experience using Microsoft Office Suite
Experience using resort POS systems a plus
Willingness & ability to learn new computer systems
Ability to problem solve with management team and independently
Previous experience working in guest service
Ability to work in a fast-paced environment
Self-starter- quick thinker
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position will be required to work mornings, evenings, weekends, and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.