Mountain Sports School Supervisor
Rutland, VT  / Lebanon, NH  / Bennington, VT  / Stratton Mountain, VT  / Manchester, VT  / Burlington, VT  / Brattleboro, VT ...View All
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Posted 8 days ago
Job Description
Seasonal (Seasonal)
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include:
  • Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts
  • Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old
  • 50% off day tickets at IKON partner resorts
  • Free or discounted IKON pass
  • Discounted golf, mountain biking and fitness center memberships
  • Employee childcare rates & discounted seasonal programs for self & dependents
  • Retail and Food and Beverage discounts
  • Generous discounts on outdoor gear, apparel, rental cars, etc.
  • Discounted mountain bike &/or ski lift tickets for your friend & family guests
  • Onsite medical clinic
  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs
  • 401(k) plan with generous company match
  • Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
  • Paid parental leave of up to 6 weeks
  • Company paid sick time for all, and FTO/Vacation time


Additional perks & benefits for year round employees

POSITION SUMMARY

The Mountain Sports School Supervisor will work with management staff and instructors in all aspects of daily operations of the ski and snowboard school to ensure a positive learning experience and environment. Full-time and part-time seasonal positions are available. The pay range for this role is $23.00 - $27.00 per hour.

ESSENTIAL DUTIES
  • Lesson assignments, including generation of daily reports
  • Assist and facilitate the check in process at assigned department's daily line up
  • Staff scheduling within our scheduling systems
  • Be present, available, and engaged with instructors and guests, on hill and in a supportive leadership capacity
  • Coach and mentor fellow staff members
  • Oversee lessons to ensure quality
  • Support management with payroll and labor management duties
  • Ensure essential information is communicated in a timely and accurate manner to both upper managers, peers, and instructor staff members.
  • Work with management team to find a resolutions in a timely manner.
  • Managing indoor and outdoor program set up and upkeep during the day
  • Teaching lessons when needed
  • Build relationship with instructors and families within the program
  • The supervisors working within our seasonal programs will be required to send weekly Newsletter communications to the staff and guests within that program
  • Conduct thorough end-of-season analysis of individual and departmental strengths and opportunities in evaluations and planning
  • This position may require work duties assisting other departments as assigned


EDUCATION & EXPERIENCE REQUIREMENTS

Education:
  • High School Diploma, or equivalent

Experience:
  • PSIA/AASI certifications or equivalent
  • Ski/Snowboarding Instructor for 1 season full-time or 2-3 seasons part-time


QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

  • Able to work 2-5 days/week (based on FT/PT status)
  • Experience using Microsoft Office Suite
  • Experience using resort POS systems a plus
  • Willingness & ability to learn new computer systems
  • Ability to problem solve with management team and independently
  • Previous experience working in guest service
  • Ability to work in a fast-paced environment
  • Self-starter- quick thinker


PHYSICAL DEMANDS AND WORKING CONDITIONS

This position will be required to work mornings, evenings, weekends, and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
High School or Equivalent
Required Experience
Open
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