Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

This position serves as the Locates Auditor and assists with the direct oversight of locate functions including billing, billing audits, historical budget tracking and forecasting, historical ticket tracking and forecasting, internal and external customer communications, inquiries, and complaints across the Duke Energy service area (FL, NC, SC, OH, KY, IN). This position assists with leadership and provides effective project management for all company related locate and damage prevention activities. This position also provides assistance overseeing the company's Underground Damage Prevention Program.

Responsibilities

• Audit, trend, and perform analysis on all Duke Energy monthly locate invoices to ensure field performance and billing accuracy per the contract specifications, secure credits resulting from the audits performed, and provide Duke Leadership with Locate metrics. Perform audits and performance analysis by analyzing three to six ticket management system databases from the six One Call Centers in comparison to excel backup documentation supporting the Locate Contractor's submitted invoices (in excess of240,000-line items of data). Duke Energy receives over 3,000,000 locates tickets annually resulting in annual credits exceeding $2,000,000.

• Assist locate contractor(s) with internal audits/billing controls to minimize erroneous billing.

• Perform monthly locates department accruals, monthly budget forecast and variance explanations, annual budget projections for the Duke Energy enterprise. Develop and maintain department locate records, statistics, and reports. Analyze contractor performance through audit indicators. Monitor contract "period of performance" for Locate Contract. Monitor contract value for Locate Contract. Assist with Locate Contract specifications.

• Collaborate with Performance Support to Identify, develop, and execute technologically advanced software tool (Access, ACL, etc.) to store the tremendous amounts of data and expedite and enhance the locate audit work function; assist T & D Manager with cost analysis for implementation justification; develop specifications; develop implementation strategy; implement; and, maintain automated audit tool and process including Job Aides associated..

Basic/Required Qualifications

• Associate degree

• In addition to required degree, minimum three (3) years related work experience

• In lieu of required degree, High School/GED and minimum seven (7) years related work experience

Desired Qualifications

• Bachelor's/Master's degree in Finance or businesses related field

• Three to Five years of Locate and/or One Call Industry experience.

Working Conditions

• Hybrid - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to the designated Duke Energy facility.

Travel Requirements

Posting Expiration Date

All job postings expire at 12:01 AM on the posting expiration date.

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