At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage.
PRIMARY PURPOSE:
Crew Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests' needs and give them a reason to come back. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member is a great career choice. Our team is committed to making our guests' day by serving them with a great product and a smile. Everyone on our team works together and takes pride in doing a good job.
Responsibilities
Team Environment:
Operations Excellence for Guest Satisfaction:
Profitability:
Qualifications:
Skills
Must be able to fluently speak/read English
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
Required Competencies:
Guest Focus - anticipate and understand guests' needs and exceed their expectations.
Passion for Results - set compelling targets and deliver on commitments.
Working Conditions:
Works indoors under regular Restaurant conditions.
Works outdoors under regular weather conditions as needed.
Works with a variety of Restaurant equipment.
PHYSICAL DEMANDS:
Continuous standing for extended period of time, handling, fingering, use of eye-hand-foot coordination and corrected vision.
Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of restaurant merchandise.
Seldom requires sitting, running and visiting/working at other sites.
Education/Training:
High School Diploma or equivalent.
Successfully completes all training including (but not limited to) Dunkin' Donuts Online University requirements, basic restaurant training, and Human Resource Training.
On the job training provided by the Restaurant Manager and Assistant Restaurant Manager.
Other:
All other duties as assigned.
REPORTS TO:
Restaurant Manager or Assistant Restaurant Manager
The above statements, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.