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Customer Master Data Capability Manager
Do you have a passion for ensuring uniformity, accuracy, and availability of Ecolab's master data? Ecolab is placing significant strategic investment in enterprise data to align global business units in the digital economy. We need technology leaders to achieve this long-term goal.
As the Delivery Lead - Master Data this person will assist both the Master Data team and the Enterprise Data Office (EDO) in building the future of master data management processes for Ecolab. They will engage in key strategic projects and programs to improve consistency, ensure availability, and increase the confidence of quality for Ecolab's key data assets. This position reports into the Director IT - Master Data, EDO.
What's in it For You:
- The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.
- The ability to make an impact and shape your career with a company that is passionate about growth.
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
What you will do:
- Act as the single point of contact for Customer Master Data activities and projects in a program manager capacity.
- Work with our business stakeholders, product owners and downstream consumers to ensure the Master Data roadmap is aligned to their goals and objectives.
- Ensure communication, change management and training is included in program and project delivery.
- Interact regularly with the Business Leads/Capability Owners/Product Owner and IT leadership.
- Lead and be accountable for outstanding technical execution and end-to-end delivery for Customer Master Data. Ensure project scope and requirements are right-sized and complete.
- Build and maintain motivated teams, making sure there is an iterative plan to work towards successful capability delivery.
- Build a culture of strong engagement, accountability and high performance across functions and delivery teams. Make sure cross team collaboration and communication focuses on what is most important.
- Coach team members and others, facilitate continuous improvement and apply the most appropriate agile and lean tools and techniques.
- Proactively manage dependencies, remove team obstacles, and propose creative solutions that optimize output and resource efficiency.
Skills
Agile and Lean practices
Able to identify and compare the best processes or delivery methods to use. Able to recognize when something does not work and encourages a mindset of experimentation. Can adapt and reflect, is resilient and can see outside of the process. Able to use a blended approach depending on the context. Able to measure and evaluate outcomes. Able to help teams to manage and visualize outcomes.
Communicating between the technical and non-technical
Able to listen to the needs of technical and business stakeholders and interpret them. Able to manage stakeholders' expectations and be flexible, is capable of proactive and reactive communication. Facilitates difficult discussions within the team or with diverse senior stakeholders.
Maintaining delivery momentum
Able to facilitate the delivery flow of a team, managing the pace and tempo. Able to actively address internal and external risks, issues and dependencies including where ownership exists outside the team.
Making the process work
Able to identify and challenge organizational processes of increasing complexity and those processes that are unnecessarily complicated. Able to add value and can coach the organization to inspect and adapt processes. Guides teams through the implementation of a new process.
Planning
Understands the environment and is able to prioritize the most important or highest value tasks. Able to use data to inform planning. Able to manage complex internal and external dependencies. Able to provide delivery confidence. Able to remove blockers or impediments that affect the plan and is able to develop a plan for difficult situations. Ensures teams plan appropriately for their own capacity.
Team dynamics and collaboration
Able to bring people together to form a motivated team. Able to empower delivery teams. Able to help create the right environment for a team to work in. Recognizes and deals with issues. Able to facilitate the best team makeup depending on the situation.
Minimum Qualifications:
- Bachelor's Degree or equivalent work experience
- 10+ years of professional work experience
- 3+ years of leading programs and/or projects
- 1+ years of Agile Project Management experience
- No immigration sponsorship available for this role
Preferred Qualifications:
- Experience managing high performing teams
- Experience in stakeholder management and communication
- Experience with Master Data Management
- Experience in working with Global Teams
A trusted partner at nearly three million commercial customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.
When you come to work at Ecolab, you get to take on some of the world's most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.
For more Ecolab news and information, visit www.ecolab.com. Follow us on Twitter @ecolab, Facebook at facebook.com/ecolab, LinkedIn at Ecolab or Instagram atEcolab Inc
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Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Covid-19 Vaccine Notice
Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.