Summary:

Supervises technical and personnel aspects of phlebotomy and front office Lab sections. Performs both independently and after consultation and approval of the Supervisors, Manager, Director, and Medical Director / Pathologists. These activities are performed in order to provide the best possible diagnostic service to the physician and patient. This position assures Associate age-specific competency through documented records and educational programs. In addition, this position has the responsibility of assuring that personnel performing laboratory procedures meet CLIA, Joint Commission, and College of American Pathologists.

Supervises technical and personnel aspects of phlebotomy and front office Lab sections. Performs both independently and after consultation and approval of the Supervisors, Manager, Director, and Medical Director / Pathologists. These activities are performed in order to provide the best possible diagnostic service to the physician and patient. This position assures Associate age-specific competency through documented records and educational programs. In addition, this position has the responsibility of assuring that personnel performing laboratory procedures meet CLIA, Joint Commission, and College of American Pathologists.

CHRISTUS Spohn Hospital Corpus Christi-Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer and stroke care. It is the leading emergency facility in the area and the only Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.

• The Pavilion and the Critical Care Center house a state-of-the-art Emergency Department, ICU, Cardiac Cath Lab and surgical suites.
• A teaching facility, in affiliation with the Texas A&M University System Health Science Center College of Medicine
• Accredited Chest Pain Center
• Accredited Joint Commission Stroke Team

The Shoreline campus is a premiere facility housing many of the region's most vital and renowned programs such as a Primary Stroke Center, nationally accredited Cancer Center and a nationally recognized Chest Pain Center. The Pavilion at CHRISTUS Spohn Hospital Corpus Christi-Shoreline houses the CHRISTUS Spohn Heart Network, which was recently recognized as one of the top 100 cardiovascular hospitals in the United States. The Heart Institute offers the most advanced diagnostic, surgical and rehabilitative cardiac services in one convenient location.

Responsibilities:

*Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
*Customer Service (Associates and personal)
*Maintains CAP, CLIA, AABB, and Joint Commission accreditation standards at all times.
*Maintains effective daily operations of phlebotomy and office sections; including direct supervision of and scheduling of related Associates.
*Directly performs supervision of the phlebotomy and other Associates, coordinating all activities in these sections.
*Monitors productivity of Associates supervised; prepares monthly statistical reports as requested by Manager and/or Director.
*Prepares and performs Associate performance appraisals appropriately; completes by the due date.
*Supervisory responsibilities include: hiring Associates, counseling Associates, developing appropriate documentation specific to deviation from Laboratory and hospital policy within 48 hours of occurrence, and progressive discipline, including up to the recommendation of termination.
*Coordinates training of phlebotomy Associates, students, and clerical personnel. Assures that Associates perform all job duties with a high level of competency, and according to age, and specific standards as associated with job-related policies/procedures.
*Establishes and maintains all client accounts (Clients, Nursing, Education, Clinics, Hospitals, Couriers); resolves problems and issues between client and the laboratory, maintaining positive customer relations, using a high level of service excellence.
*Monitors and enforces safety practices of Associates supervised.
*Performs all job duties of a phlebotomist, front office clerk, and technician according to age-specific standards with a high level of service excellence.
*Maintains flexibility in own scheduling to be available, when necessary, to perform on any shift.
*Performs/completes other tasks or special projects assigned by the Director or Manager.

* Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. * Customer Service (Associates and personal) * Maintains CAP, CLIA, AABB, and Joint Commission accreditation standards at all times. * Maintains effective daily operations of phlebotomy and office sections; including direct supervision of and scheduling of related Associates. * Directly performs supervision of the phlebotomy and other Associates, coordinating all activities in these sections. * Monitors productivity of Associates supervised; prepares monthly statistical reports as requested by Manager and/or Director. * Prepares and performs Associate performance appraisals appropriately; completes by the due date. * Supervisory responsibilities include: hiring Associates, counseling Associates, developing appropriate documentation specific to deviation from Laboratory and hospital policy within 48 hours of occurrence, and progressive discipline, including up to the recommendation of termination. * Coordinates training of phlebotomy Associates, students, and clerical personnel. Assures that Associates perform all job duties with a high level of competency, and according to age, and specific standards as associated with job-related policies/procedures. * Establishes and maintains all client accounts (Clients, Nursing, Education, Clinics, Hospitals, Couriers); resolves problems and issues between client and the laboratory, maintaining positive customer relations, using a high level of service excellence. * Monitors and enforces safety practices of Associates supervised. * Performs all job duties of a phlebotomist, front office clerk, and technician according to age-specific standards with a high level of service excellence. * Maintains flexibility in own scheduling to be available, when necessary, to perform on any shift. * Performs/completes other tasks or special projects assigned by the Director or Manager.

Requirements:

• High School Diploma required
• Completion of a Phlebotomy, Medical Laboratory, or Medical assistant program that includes Phlebotomy preferred.
• Five years of experience
  
• Two years of Supervisory experience
• Phlebotomy certification from National accredited program preferred
  

Work Schedule:

Varies

Work Type:

Full Time

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