Deadline to apply is 11:59 PM on

(Support staff salary will be based on internal equity and experience)

Position General Summary:

The Website Project Coordinator is responsible for coordinating, organizing, and managing the development and workflow of website projects from conception to completion across three enterprise level websites. The Website Project Coordinator will work closely with internal and external stakeholders, copywriters, designers, and developers to ensure projects are delivered on time and within budget while meeting quality standards and achieving organizational goals. The ideal candidate will have excellent organizational and communication skills, as well as a strong understanding of the website development process.

Essential Position Functions:

• Serve as the primary point of contact with marketing specialists, creative designers, content producers, and developers on new and existing web projects
• Gather project requirements from stakeholders and translate them into actionable tasks
• Lead regular status meetings with stakeholders and develop, manage, and communicate project timelines to all stakeholders
• Proactively manage project updates using project management tools/software (Asana)
• Perform quality assurance testing on websites to ensure they meet project specifications, quality standards, and brand style guidelines
• Update web pages as requested
• Provide support and training as needed to individuals involved in maintaining websites
• All work responsibilities are subject to having performance goals and/or targets established
• Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others

(These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)

Minimum Requirements:

Education/Licensure/Certification:

• Bachelor's Degree in a related field; or equivalent combination of education and relevant experience

Experience:

At least 1-2 years' experience in:

• Supporting, managing, and implementing websites and content
• Working with internal customers to gather requirements and provide solutions for business process needs
• Proven experience coordinating website development projects at a large-sized business or enterprise level
• Working with designers and content producers
• Experience with Content Management Systems
• Working knowledge of HTML and CSS
• Experience with Adobe Creative suite
• Sitefinity experience, preferred

Knowledge, Skills, and Abilities (KSA's):

• Proficient with web CMS platforms with the ability to publish solutions, workflows, and custom forms
• High level attention to detail
• Ability to learn new software/programs quickly
• Solid understanding of web standards and best practices
• Knowledge of search engine optimization (SEO), preferred
• Strong ethical, professional, and service-oriented leadership and interpersonal skills
• Implementation and troubleshooting skills needed for changes and modifications
• Ability to adhere to policies, procedures, and standards relating to web development
• Ability to prioritize and work on multiple projects in a fast-paced, deadline driven environment
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Knowledge of Section 508 compliance, preferred

Core Competencies for Success:

COMMUNICATION SKILLS

Clearly and effectively conveys and/or presents information verbally; summarizes what was heard to mitigate miscommunication; Shares ideas and perspectives and encourages others to do the same; Informs others involved in a project of new developments; Disseminates information to other employees, as appropriate; Effectively uses multiple channels to communicate important messages; Keeps supervisor well informed about progress and/or problems in a timely manner; Writes in a clear, concise, organized and convincing way for a variety of target audiences; The written message is consistently error-free; The written message has the desired effect on the target audience

CUSTOMER FOCUS

Prioritizes customers (internal and external) and their needs as primary and is dedicated to meeting their expectations; Develops and maintains customer relationships; builds credibility and trust; Quickly and effectively solves customer problems; Provides prompt, attentive service in a cheerful manner; adapts to changing information, conditions or challenges with a positive attitude; Incorporates customer feedback into delivery of service to provide the best experience possible for the customer; Actively promotes our organization in the community by serving as an ambassador or volunteer

INTERPERSONAL SKILLS

Relates well with others; Treats others with respect; Shares views in a tactful way; Demonstrates diplomacy by approaching others about sensitive issues in non-threatening ways; Considers and responds appropriately to the needs, feelings and capabilities of others; Fosters an environment conducive to open, transparent communication among all levels and positions; Takes the initiative to get to know internal and external customers

FUNCTIONAL /TECHNICAL EXPERTISE

Has the skills, abilities, knowledge and experience to be successful in functional area of expertise; Dedicates time and energy to keeping abreast of the latest information related to area of expertise and technology; Picks up on technology quickly; Does well in technical courses and seminars; Produces high quality work in organized and timely fashion

INDIVIDUAL CONTRIBUTOR COMPETENCIES FOR SUCCESS:

PEER RELATIONSHIPS

Finds common ground and solves problems for the good of all; Can represent his/her own interests and yet be fair to other groups; Solves problems with peers with minimal "noise"; Is seen as a team player and is cooperative; Easily gains trust and support peers; Encourages collaboration; Is candid with peers

CREATIVITY

Comes up with a lot of new and unique ideas; Easily makes connections among previously unrelated notions; Tends to be seen as original and value-added in brainstorming sessions; Takes calculated risks; Is not afraid to try new things and potentially "fail fast"

SELF KNOWLEDGE

Seeks feedback; Gains insight from mistakes; Is open to constructive criticism; isn't defensive; Proactively seeks to understand his/her strengths and areas for growth; applies information to best serve organization; Recognizes how his/her behavior impacts others and incorporates insight into future interactions

PLANNING

Accurately scopes out length and difficulty of tasks and projects; Sets objectives and goals; Breaks down work into the process steps; Develops schedules and task/people assignments; Anticipates and adjusts for problems and roadblocks; Measures performance against goals; Evaluates results

ORGANIZING

Uses his/her time effectively and efficiently; Concentrates his/her efforts on the more important priorities; Can attend to a broader range of activities as a result of organizing time efficiently; Can marshal resources (people, funding, material, support) to get things done; Can orchestrate multiple activities at once to accomplish a goal; Arranges information and files in a useful manner

PROBLEM SOLVING

Uses rigorous logic and methods to solve difficult problems with effective solutions; Probes all fruitful sources for answers; Can see hidden problems; Is excellent at honest analysis; Looks beyond the obvious and doesn't stop at the first answers

DRIVE FOR RESULTS

Can be counted on to exceed goals successfully; Very bottom-line oriented; Steadfastly pushes self and others for results; Is full of energy for the things he/she sees as challenging; Not fearful of acting with a minimum of planning; Consistently seizes opportunities; Consistently exceeds goals

Physical Requirements and Environmental Conditions:

• Frequency of travel: Occasional travel is required for meetings, trainings, and conferences; location may vary and may require overnight stays
• Light physical activities and efforts required working in an office environment

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)