POSITION SUMMARY

The ERP Director will lead a team of ERP business analysts, IT managers, and external consultants/vendors to support the diverse ERP environment, consisting of multiple ERP systems. This position will collaborate with operational stakeholders at all levels to identify and deliver solutions to complex business problems. This role ensures the ERP systems support the strategic goals and objectives of the organization, streamline operations, and enhance efficiency across all departments.

CORE FUNCTIONS

• Develop and implement the ERP strategy aligned with the organization's goals.
• Identify opportunities for ERP improvements and new applications to enhance business processes.
• Lead ERP projects from conception through implementation, ensuring timelines, budgets, and quality standards are met.
• Coordinate cross-functional teams to achieve project milestones.
• Oversee the maintenance, support, and continuous improvement of ERP systems.
• Ensure data integrity, security, and system reliability.
• Manage and mentor a team of ERP analysts, developers, and support staff.
• Foster a collaborative and innovative team environment.
• Manage relationships with ERP vendors and consultants.
• Negotiate contracts and service level agreements to ensure optimal service and support.
• Work with department heads and key users to understand their needs and ensure ERP solutions meet business requirements.
• Provide regular updates and reports to senior management on ERP project status and performance.
• Develop and deliver training programs for ERP users.
• Provide ongoing support and troubleshooting for ERP-related issues.
• Ensure ERP systems comply with regulatory requirements and industry best practices.
• Stay updated with the latest trends and advancements in ERP technologies.

QUALIFICATIONS & REQUIREMENTS

Education and Experience

• Bachelor's degree in computer science, Engineering, IT, Business Administration, Management, or a related field is required. Master's degree preferred.
• 6+ years of related experience in ERP solutions is required.
• 5+ years managing a team required
• 5+ years of Oracle JD Edwards experience required.

Skills, Abilities, and Knowledge

• Skilled in Microsoft Office, ERP systems, MRP systems, shop floor systems, EDI, and knowledge of database software.
• Broad knowledge of data processing systems, concepts, and methodologies.
• Excellent documentation (project deliverables and functional spec.) and customer service skills.
• Strong verbal and written communication skills.
• Strong analytical, critical thinking, and problem-solving skills
• Ability to compute rate, ratio, and percent and to draw an interpret graphs.
• Knowledge of common business practices and corresponding financial concepts is required.
• Ability to work independently and creatively.

Travel

• 25-75% travel may be required, dependent upon work location.

COMPETENCIES

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

SUPERVISOR RESPONSIBILITIES

• This position is a Manager+: Plans, organizes, evaluates, and directs the employees within the department function. Has direct reports.

PHYSICAL REQUIREMENTS

• This position is subject to Light Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls require exertion of force greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work.

Physical Activities

• This position is subject to the following physical activities: standing, walking, talking, and hearing.

Visual Acuity

• The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.

Working Conditions

This position primarily operates in an office environment. This role routinely uses standard office equipment. This role may be required to visit the plant environment as needed to support ERP systems within the brands and must follow the plant's safety rules.

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