Job Description:

The Jr. Analyst, Deal Operations (Deal Ops) role is a key sales enabler for a group of sales reps, who drives "on the ground" activity that crafts a streamlined sales motion. Deal Ops provides rapid response to sales reps for core deliverables that drive sales results, including: customer price quotes, territory reporting, sales collateral, desktop research, and operational support as vital. Deal Ops may be identified as the point of contact for some customers to enable a faster transaction path and a streamlined experience.

Deal Ops is a knowledge resource that helps link sales teams to Sales Operations, Legal, Finance, and Support; helping to optimize sales activity, identify process improvement focus areas, and collaborate across multiple stakeholder organizations to drive sales revenue.

Deal Ops prioritizes Sales teams and individual sales opportunities; helping to remove roadblocks, so we can execute with precision and secure revenue for the company.

Who you're committed to being:

• An amazing communicator who seeks context to truly understand the goals of the people you work with.

• Detail-focused and enjoy looking at multiple moving parts at a time to drive excellence in your work.

• A self-starter. You like to understand the expected outcome, get the context, and then work entrepreneurially to get it done.

• Comfortable with working in the grey area. Each customer's needs are different and our deal strategy will reflect that.

What you'll do:

• Drive coordination and support resourcing for the sales territory.

• Work closely with sales teams to achieve Pluralsight's sales goals.

• Provide pre-sales client support as needed.

• Learn and maintain in-depth knowledge of the Pluralsight platform.

• Collaborate with Sales Operations and other enabling support teams to ensure an enabled Sales and Customer Success team.

• Coordinate with Finance and Legal teams to ensure contract and invoice alignment to sales orders Provide quotes to prospective customers as advised by the Sales team.

• Aide customers in navigating the MSA (Master Services Agreement) process.

• Assist reps and customers with vendor form agreements and other administrative tasks related to sales processes.

• Provide process and tool expertise that enable the Sales and Success teams to achieve sales goals Research and find data to support individual and comprehensive selling activities.

• Look for areas of improvement within the systems and process to further enable efficiency Operate as primary field and inside support resource, providing task offloading as needed.

Experience you'll bring:

• Salesforce experience a plus

Requirements:

• Proficiency in service and interpersonal support

• Strong expertise in time management and organization skills

• Ability to effectively prioritize and deliver on critical needs in a timely manner

• Proficiency in MS Office applications (e.g. Word, PowerPoint, Excel)

Why you'll love working here:

• We're remote- and hybrid-friendly

• We're mission driven and values guided

• We have a strong commitment to diversity and belonging

• We cultivate a culture of trust, autonomy, and collaboration

• We're lifelong learners and champion team member growth and advancement

• We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

We're Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud product, teams can develop critical skills, improve processes and gain data-driven insights.

We're a community of growth seekers and lifelong learners who are out to do big things that make a difference in people's lives, and we're looking for curious, talented people to join us. Our culture of trust, autonomy, and genuine collaboration create an environment where you'll grow as a human and as a professional. Because to us, your growth is our growth, and vice versa.

Travel Requirements
While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.

Physical and Mental Requirements

Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.

EEOC Statement

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.

For more information on Pluralsight's commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.

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