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Patient Financial Specialist, FT, Days
Greenville, SC
Job Description
Inspire health. Serve with compassion. Be the difference.
Job Summary
Responsible for assuring up front collection process is followed with copays and coinsurance being collected at time of service or appropriate payment plans are set. Also responsible for working with patients on surgery deposits and/or payment plans. This includes working as a team with the front office and check out staff to collect at or above percentage rate set forth by practice managementAccountabilities
- Pre-visit preparation completed in the time frame designated by manager including review of self-pay. Chart Prep: Run schedule for all physicians 2 days out; review accounts for outstanding self pay. \u00A045%
- Provide information for check in staff, check out staff, or\u00A0athletic\u00A0trainers (based on office protocol) via hard copy or with\u00A0notes in ECW.\u00A0\u00A010%
- Obtain pre-certifications or authorizations if needed, verify insurance coverage, make phone calls to patients if indicated, add financial comments to accounts.\u00A010%
- Verify patient's insurance, calculate the patient's liability using the method determined by the manager, including outstanding balances for all services, print estimates, and collect the amount due.\u00A010%
- Discuss with patient face to face or send deposit letter with return envelope. Set up payment plans as needed.\u00A010%
- Answer patient calls. Work with UMG PBO on payment plan issues. Complete customer service log. Review invoices for charity or SUN discounts.\u00A010%
- Assist in front office functions as needed to check balances, print self pay letters. \u00A0Assist in all other front office functions as needed.\u00A05%
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
- High School diploma or equivalent\u00A0
- 2 years of relevant healthcare experience, including but not limited to: Patient Services Rep, Physician Practice Front Office, Billing, Insurance, etc.
Knowledge, Skills or Abilities
- Multi-specialty group practice setting experience - Preferred\u00A0
Work Shift
Day (United States of America)Location
Patewood Outpt Ctr/Med OfficesFacility
2166 Ortho-Patewood DayDepartment
21661000 Ortho-Patewood Day-Practice OperationsShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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Job Summary
Responsible for assuring up front collection process is followed with copays and coinsurance being collected at time of service or appropriate payment plans are set. Also responsible for working with patients on surgery deposits and/or payment plans. This includes working as a team with the front office and check out staff to collect at or above percentage rate set forth by practice managementAccountabilities
- Pre-visit preparation completed in the time frame designated by manager including review of self-pay. Chart Prep: Run schedule for all physicians 2 days out; review accounts for outstanding self pay. \u00A045%
- Provide information for check in staff, check out staff, or\u00A0athletic\u00A0trainers (based on office protocol) via hard copy or with\u00A0notes in ECW.\u00A0\u00A010%
- Obtain pre-certifications or authorizations if needed, verify insurance coverage, make phone calls to patients if indicated, add financial comments to accounts.\u00A010%
- Verify patient's insurance, calculate the patient's liability using the method determined by the manager, including outstanding balances for all services, print estimates, and collect the amount due.\u00A010%
- Discuss with patient face to face or send deposit letter with return envelope. Set up payment plans as needed.\u00A010%
- Answer patient calls. Work with UMG PBO on payment plan issues. Complete customer service log. Review invoices for charity or SUN discounts.\u00A010%
- Assist in front office functions as needed to check balances, print self pay letters. \u00A0Assist in all other front office functions as needed.\u00A05%
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
- High School diploma or equivalent\u00A0
- 2 years of relevant healthcare experience, including but not limited to: Patient Services Rep, Physician Practice Front Office, Billing, Insurance, etc.
Knowledge, Skills or Abilities
- Multi-specialty group practice setting experience - Preferred\u00A0
Work Shift
Day (United States of America)Location
Patewood Outpt Ctr/Med OfficesFacility
2166 Ortho-Patewood DayDepartment
21661000 Ortho-Patewood Day-Practice OperationsShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
0 to 2 years
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