Brief Description:

The position will be accountable for delivering field force analytics and operational effectiveness in support of the Sleep BU under the US Business Operations and Analytics department. Responsibilities include field target planning and alignment, field process optimization, field analytics and performance measurement, and field force data and technology solutions. The ability to manage and support multiple deliverables and shifting priorities with strong skills in project management, collaboration and communication will be key to success.

Essential Functions

Field Force Analytics & Operations:

* Responsibility to support and lead the Sleep team's field strategies including field force effectiveness initiatives, customer targeting and segments, affiliations/alignments, hybrid engagement activities and surface insights to key stakeholders

* Design and implement effective customer call planning and targeting tools to support and evaluate field force productivity/performance

* Own sub-national sales force reporting and analysis: operationalization of KPIs and metrics through centralized data platforms, and creation and management of performance related reports and dashboards (via Tableau and Alteryx)

* Partner with stakeholders across Sales, Marketing, and Market Access, cross-functional partners within Analytics & Insights, Market Access Operations & Analytics, and Field Incentive Compensation teams

* Lead multiple projects and deliver consistently to the expectations of different stakeholders

* Demonstrate the ability to influence multiple stakeholders to ensure a high-level of team involvement in key business decisions while working effectively with business partners

Partner with Data Strategy and Commercial IS teams:

* Improve efficiencies and enable enhanced capabilities to deliver advancement in business analytics, field force effectiveness, and information management

* Collaboratively design, develop, implement and support data and technology business process changes and operational consistency

Required Knowledge, Skills, and Abilities

* Experience with IQVIA, Symphony, or related pharmaceutical data

* Strong business and technology acumen (experience with Tableau, Alteryx, Veeva, and MDM is a plus)

* Ability to deliver results by working effectively in a cross-functional team environment

* Proven ability to work with large, ambiguous datasets and develop meaningful views of the data

* Proficiency with Excel, PowerPoint, and Word. Experience with Tableau, Alteryx, Veeva, and MDM is a plus

Required/Preferred Education and Licenses

* Bachelor's Degree required, Master's Degree preferred

* 5+ years in sales analytics, operations and/or business consulting, preferably in the pharmaceutical/biotech industry