Vision Statement: Innovating the solutions that power the world's best entertaining and food service experiences.

Mission Statement: Perlick is a 5th generation family business that serves as an essential partner in the commercial foodservice and residential appliance industries. We put our customers first in everything we do by engaging a team of world class associates to develop, produce, and deliver premium products and customer experiences that provide a lifetime of exceptional value.

Perlick Values: Lead By Serving - others before self, Grow by Innovation - solutions that exceed our customers' expectations, Continuous Improvement - strive to get better every day, Live the Legacy - maintain our positive reputations with the future in mind

PLEASE NOTE: Sponsorship and/or relocation are not available for this position.

SUMMARY:

Reporting to the IT Technical Team Lead, the Associate Technical Analyst will provide daily support and maintenance of designated global infrastructure environments. The role is expected to be able to perform support independently and resolve problems or fulfill requests with little supervision.

Within the Technical Analyst role, team members will support a wide variety of departments and disciplines which will include:

• Data Base Administration (DBA)
• Server
• Data Network
• Voice Network
• Storage
• Application Platforms

PRINCIPAL DUTIES & REPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

1. Assist with the day-to-day operations of the assigned global infrastructure area.
2. Serve as a project resource on application and infrastructure project efforts representing functional capabilities.
3. Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.
4. Develop and increase technical knowledge and capabilities through formalized and on-the-job training, investing time to understand team/organization direction and very limited cross training.
5. Provide knowledge sharing in the form of efforts such as writing knowledge articles, relationship development with other Information Technology (IT) staff and job shadowing.

QUALIFICATIONS & REQUIREMENTS: The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this role.

• Bachelor's degree in Computer Science, Information Systems, or equivalent.
• One (1) or more years of experience in Information Technology, or in a related area.
• Ability to effectively communicate.
• Ability to work in a team environment.
• Strong organizational skills with exceptional follow through and attention to detail.
• Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
• Ability to work in a fast-paced environment where requirements are constantly changing.
• Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.

CORE COMPETENCIES:

• Internal Contacts: Contact with employees or others primarily at a routine level involving basic information exchange; Contact with peers and others involving explanation of information (these contacts may be within or outside department or division), and the gathering of factual information; may include the communication of sensitive or confidential information.
• External Contacts: Limited external contact to: gather information, answer queries, or ask assistance.
• Communication Skills: Read, write and comprehend simple instructions, short correspondence and memos; Read and interpret safety rules, operating/maintenance instructions and procedure manuals; Language: English.
• Decision-Making: Requires minimal decision-making responsibility.
• Complexity, Judgment and Problem Solving: Work of a relatively routine nature. Requires the ability to understand and follow instructions.

PHYSICAL/SENSORY DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: Frequent Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity; Seldom Standing, Walking/Running, Reaching, Driving, Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive Motion, and Lifting/Carrying and Pushing/Pulling up to 40lbs.
• Non-Physical Demands: Frequent Analysis/Reasoning, Communication/Interpretation, Math/Mental Computation, Reading, Sustained Mental Activity (i.e., auditing, problem solving, grant writing, composing reports, etc.), and Writing.
• Environmental Demands: Occasional Work Alone; Seldom Task Changes, Tedious/Exacting Work.
• Work Schedule: Regular and/or frequent on-call availability.
• Demands/Deadlines: Little or no stress created by work, employees, or public.

Perlick is an Equal Opportunity Employer and participates in E-Verify. Perlick does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, veteran status.