Location | Annie Penn | Work Location | US-NC-Reidsville | Division : Name | Annie Penn Hospital | Department : Name | APH-Patient Access | Category | CLERICAL/ADMIN | Position Sub-Category | ADMISSIONS | Position Type | Not Benefit Eligible (less than 20 hours/week) | Employment Type | Employee | Exempt/NonExempt | Non-Exempt | FTE | 0.40 | Workforce Status | Onsite | Work Hours | 16.00 | Provider Schedule (specific schedule) | Every Saturday and Sunday 3P-11P | On call Required | No | Sub Category | Admissions |
The purpose of this position is to register all patients needing services. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. The schedule for this role is Every Saturday and Sunday 3:00PM - 11:00PM.
Engages patients throughout the registration process to create a welcoming and positive patient experience. |
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EDUCATION: |
Required: High School diploma or equivalent. Preferred: Associate Degree or Certification in Health Care Administration |
EXPERIENCE: |
Required: 1 year customer service experience in a healthcare or related setting; 6 months healthcare office experience. Preferred: Medical Terminology; 1 year patient registration and/or revenue cycle experience. |
LICENSURE/CERTIFICATION/REGISTRY/LISTING: |
REQUIRED PREFERRED Certification in Health Care Access (CHAA, CAA) |